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Refund Policy

Payment and Refund Issue

All the payments would be accepted on standard modes set by 99autoworld.com.

As we at 99autoworld.com keep up high interactions with our clients and carry out entire process with their approval thus there is no provision for any kind of full or partial refund. We clearly mention here that paid amount would not be refund in any circumstances.

Once an order is placed it cannot be cancelled as it is sent for processing immediately. Your personal preferences changed in the course of time, cannot serve a reason for refund or charge back.

Disclaimer: All payments for services at 99autoworld.com have to be made in favour of "99 Business Solutions" only. We have not authorized any individual or organization to collect payments in any other name (i.e. any other individual or organization name) or via personal Western Union or personal Paypal Accounts for any services rendered by 99autoworld.com. You are informed that under no circumstances will 99autoworld.com be liable for any damage caused in your business transaction to such fraudulent individuals or organizations.

To protect your business interests, please contact us immediately if any such fraudulent individual or organization tries to mislead you.

1. Suspension, Reinstatement and Refunds

a. Without prejudice to any other rights or remedies that may be available to it, the Company may suspend all services provided, remove and/or disable any and all User Hosted data and content and/or limit access rights of a User for a breach or violation as is set forth herein.

b. User hereby authorises Company to remove and/or disable User hosted data and/or content or to limit Services to a User against whom a complaint is received, which remain unresolved or is not amicably settled with thirty (30) days of the date of the complaint by the aggrieved User.

c. When the Service subscribed for is suspended without remedy for more than 45 (forty five) days, the Company shall have the option to terminate the membership of the User and the consequences set forth in Clause 1 shall follow.

d. The Company may at its discretion and subject to such terms as it deems proper, reinstate a User and/or User Hosted data and re-start a Service

e. A User dissatisfied with a Service may request Company for a refund provided the request is made in writing and addressed to the Grievance Officer in terms of Clause 25. The refunds may be made by the Company after making deductions for work done on for the User on creation, designing & promotion etc. or duration of Services used by the User or otherwise.

f. In case, due to whatever reason(s), if an Advertiser asks for cancellation of advertisement, 35% of the amount paid will be deducted by the company as cancellation charge. Additionally on pro-rata basis deductions from the total amount paid by the Advertiser will be done as per the consumption of advertisement based on the live duration of the given advertisement vis-a-vis total period booked.

2. Termination of Agreement

a. The User hereby agrees that Company, in its sole discretion, has the right (but not the obligation) to delete or deactivate a User account, block its email or IP address from the Site, or otherwise terminate its access to or use of the Service (or any part thereof) and/or the Site immediately and without notice, and remove any content Hosted within the Service/Site, for any reason, including, without limitation, if Company believes that the User has acted inconsistently with this Agreement. Further, the User agrees that Company shall not be liable whether for refunds or otherwise, to the User or any third-party for any termination of the Users access to the Service. The User agrees that it shall not attempt to use the Service after the Date of Termination.

b. If the Company terminates User(s) membership, User(s) will not have the right to re-enroll or join Site under a new account or name or an alias unless formally invited to do so by the Company. Notwithstanding any contained herein, no membership charges will be refunded to a User in case of termination.

3. Liabilities upon Termination

a. Without prejudice to any rights or remedies available to the Company, the User shall upon termination of the Agreement be liable for payment of any balance fees or charges payable until the Date of Termination.

b. The amounts due and payable to the Company by the User upon termination shall be payable within 30 (thirty) days of the Date of Termination.

4. Grievance Redressal

For any complaints and grievances, User may contact the Grievance Officer, 99 Business Solutions, Plot No. 2, 1st Floor, DDA Local Shopping Complex, Near Sant Nirankari Public School, Dr. Mukherjee Nagar, Delhi - 110009 (India). +91-11-27606073, 74, 75; or email: grievances@99autoworld.com

All complaints to the Grievance Officer shall be made in writing giving a detailed description of the complaint/grievance of the User.

The Grievance Officer shall redress all complaints within one (1) month from the date of receipt of complaint.

5. Governing Law and Jurisdiction

This Agreement and any dispute or matter arising out of or in connection with and/or incidental to the use of the Site and/or the Services shall be governed by the laws of India without regard to its conflict of laws provisions.

The User and the Company hereby irrevocably submit to the sole and exclusive jurisdiction of the courts at Delhi, India.

This document is an electronic record in terms of the Information Technology Act, 2000 and the provisions pertaining to electronic records in various statues amended by the Information Technology Act, 2000.